How to Get Apartment Complex Contracts and Grow Across a Portfolio

Say a 300-unit garden-style community has four acres of maintained grounds and 18,500 square feet of shared walkways. Using published cost ranges, those two exterior services alone work out to $42,100 to $87,900 a year: $38,400 to $76,800 for full-service grounds care and $3,700 to $11,100 for two walkway cleanings. The arithmetic uses commercial lawn-care rates and commercial walkway-cleaning rates, with the quantities and frequency shown below.

Roof visits and pool care sit in other scopes, along with HVAC work. A contractor does not need every line in the budget. You need a service the community buys, a price that covers the work and access to the person who can approve it.

Ground Control by PorchRocket starts with the buildings: multifamily properties in your territory with the roof, pool, grounds or parking features your trade serves. I would use that file to build a short account plan for each community, then pursue one paid scope before asking about the owner’s other properties.

What apartment communities buy throughout the year

Multifamily properties buy recurring exterior services and separately approved projects, so a contractor should identify which budget funds the first job before preparing a proposal.

Apply the published commercial ranges to the opening community’s assumed quantities: four maintained acres billed for 12 months and 18,500 square feet cleaned twice. The grounds source was updated in February 2026; the washing source in October 2025. Apartment count describes the account. Measured service area drives the price.

Service	Quantity and frequency	Published rate input	Annual calculation
Full-service grounds care	4 maintained acres, 12 months	$800 to $1,600 per acre monthly	4 x 12 x ($800 to $1,600) = $38,400 to $76,800
Walkway pressure washing	18,500 square feet, 2 visits	$0.10 to $0.30 per square foot per visit	18,500 x 2 x ($0.10 to $0.30) = $3,700 to $11,100
Combined exterior program	Grounds plus walkway cleaning	Separate crews and scopes	$42,100 to $87,900 annually

Use the range to decide whether an account deserves a conversation. Price the contract from measured quantities and your production rates. A four-acre maintained area can contain open turf or narrow strips around parking islands. Walkway pricing also needs the access plan and the cleaning method.

Choose the trade you can deliver consistently. I would organize the opportunity sheet this way:

Trade	First scope to discuss	What to establish during the walkthrough	Separate project opportunity
Roofing and gutters	Scheduled inspection and debris removal	Roof sections, access, gutter length and repair history	Repairs or replacement by building
HVAC	Defined preventive-maintenance visits	Equipment inventory and division of work with site staff	Approved repairs and replacements
Landscaping	Seasonal grounds-maintenance schedule	Maintained area, obstacles and irrigation responsibilities	Renovation or separately approved tree work
Paving and striping	Pavement assessment or defined maintenance area	Measured area, phasing and parking arrangements	Patching, resurfacing or restriping
Pools	Service visits and assigned operating duties	Water bodies, equipment, logs and access	Authorized equipment or surface work
Courts	Condition review and cleaning scope	Surface system, dimensions and observed wear	Repair and resurfacing
Pressure washing	Named walkways or common-area surfaces	Surface area, materials and resident access	Additional buildings or cleaning cycles
EV charging	Site assessment for an owner-approved plan	Parking layout and an electrician’s electrical assessment	Installation with a defined operating arrangement

Keep the budgets separate. Put routine grounds visits in the maintenance agreement and irrigation reconstruction in a separately approved project scope. For roof work, identify the inspections and small repairs included in the service fee before quoting a replacement.

For a pool agreement, assign responsibility for operating checks between contractor visits. In 2026, CDC identifies the 2024 fifth edition of the Model Aquatic Health Code as its current guidance. Establish the property’s applicable local requirements and write the assigned duties into the scope. The pool service prospecting guide goes further into that account type.

Who can award an apartment service contract?

Identify the site contact and the authorized signer separately; a regional manager can connect several communities, while an asset manager represents a different financial responsibility.

The Institute of Real Estate Management’s description of management roles distinguishes regional supervision from asset management. Regional managers supervise property managers. Asset managers focus on the property as a financial asset and can represent ownership in selecting and monitoring the management company.

Titles help route a conversation. Ask about spending limits. Before preparing a portfolio proposal, establish whether the regional manager can sign it. If ownership must approve, ask what the owner needs to see and whether you can join the proposal review.

Contact	Question to resolve	What I would send
Maintenance supervisor	What work stays with site staff, and where is outside help needed?	Task list and field contact details
Community or property manager	Who requests quotes and approves this work order?	Site-specific scope and resident-access plan
Regional manager	Which nearby communities share this service need?	First property’s service record and proposed coverage area
Asset manager or owner representative	Who approves the larger expenditure and its timing?	Measured project scope with spending phases
Procurement or vendor administrator	What documents and agreement are required?	The requested enrollment packet

Start with a short routing question: who handles outside grounds service for this community, and who approves a new agreement? For roofing, ask about roof maintenance. Get a decision date. Mark a request for next year’s budget separately from work the manager wants scheduled this quarter.

Record the answer beside the property. If a manager can invite proposals but another person signs, include both in the next agreed review. Send the estimator only after you know what decision the visit is supposed to support.

Getting onto a property management vendor list

Prepare the buyer’s requested enrollment documents, then obtain written authorization for the specific work before placing the apartment community on your crew’s service schedule.

Request the packet first. Read the buyer’s requirements against your proposed work before paying an enrollment fee. An inspection and a repair can involve different insurance requirements. Give your agent both scopes if you want approval for both.

Use the IRS Form W-9 resource for the current form. The W-9 supplies your taxpayer identification number for information reporting. Send the completed document through the buyer’s designated process, and make sure your quote uses the same contracting business identity.

My packet checklist would contain:

• The requested business details, service territory and dispatch contact.
• A W-9 and the signed vendor agreement.
• Certificates and endorsements matching the buyer’s written insurance requirements.
• Applicable trade credentials and any requested technician certifications.
• References for work comparable to the proposed scope.
• Billing instructions, including purchase-order requirements and invoice submission.

Have your insurance agent check the required general liability and workers’ compensation coverage, plus auto coverage where requested. Resolve additional-insured endorsements and excluded work before quoting. Include the cost of any coverage change in the service estimate.

For HVAC work, distinguish company enrollment from technician qualifications. EPA’s Section 608 certification guidance says certification is required for service work reasonably expected to open the refrigerant circuit and release refrigerant. Include the relevant credentials when that work is part of your offer.

Credentialing platforms versus prospecting and price data

These tools answer different buying questions. Budget for each job separately.

Option	Job it performs	Decision still required
Ground Control	Finds buildings matching your service criteria	Which buying contact wants to discuss work?
RealPage Vendor Credentialing	Collects and tracks buyer-required insurance and other credentials	Has this buyer approved your company and authorized the job?
HomeGuide cost research	Publishes service-price ranges for comparison	What does the measured site cost your crew to serve?

RealPage’s own credentialing description covers insurance and licenses as well as W-9 collection, with requirements tracked by management company. Register through the platform the buyer specifies. Paying a registration charge belongs in your acquisition budget; it does not replace selling the scope.

Track approval status and expiration dates in the account record. Before dispatch, have the office check the accepted proposal or purchase order against the crew’s work sheet. Attach the billing instructions to that authorization.

Finding multifamily properties that fit your trade

Filter apartment buildings by the physical feature your service needs, then group the matches into communities before researching managers or scheduling visits.

I would start with one compact service territory and one trade. A grounds contractor needs maintained outdoor areas. Start pool outreach near existing stops. If the apartment manager needs service during a narrow morning window and your technician would spend most of that window driving from the previous account, select a closer community before spending time on the proposal. Multifamily roofing leads need the roof characteristics your crew is equipped to assess.

Ground Control lets you select multifamily properties and apply building-size bands, roof age bands or materials, and supported visible features. Use only the criteria that improve your first offer.

Campaign	Property criteria to start with	Follow-up field to collect
Apartment landscaping contracts	Multifamily, lawns or planting beds, chosen area	Maintained area and service schedule
Pool service	Multifamily with a visible pool	Pool operating responsibilities and current provider
Roof maintenance	Multifamily, roof material, age band and building size	Authorized access and roof records
Lot maintenance	Multifamily with paved parking areas	Measured pavement area and work phasing
Gutter service	Multifamily with trees over or by roofs	Gutter lengths and access method
HVAC service	Multifamily and visible rooftop HVAC where that fits the offer	Equipment inventory and service responsibility

The self-serve starting points include properties with pools, commercial grounds lists and properties with paved parking. Pick a campaign you can support next month without adding an unplanned truck.

Count buildings and communities separately. Ground Control prices commercial data per building; one community can contain several records. Group related buildings under one account before outreach. Keep each record’s match reason so the estimator can see which roof or feature prompted the conversation.

Add the recorded owner and confirm the current management contact. Ownership and day-to-day management answer different questions. The commercial property owner research guide explains that handoff. Keep the parcel or building identifier when the community’s marketing name changes.

Use aerial features to select the conversation. Establish conditions and measured scope on an authorized visit. A visible roof feature gives the roofer a reason to ask about service; the inspection establishes the recommendation.

Make the first offer small enough to approve

Offer one bounded paid scope with a clear acceptance standard, such as a named walkway section or scheduled roof visit, before requesting a portfolio agreement.

I would avoid opening with a long menu of every trade the community might buy. Lead with the work your own crew does well. Explain which part of that property you want to review and what the manager receives afterward.

For grounds service, ask when the current agreement is reviewed and whether the manager wants another proposal against the same task schedule. For pressure washing, propose an agreed common-area section with the access arrangements in writing. A roofing contractor can offer a documented inspection of specified buildings, with repairs priced separately.

Use a message shaped like this example:

Subject: Grounds service for your apartment community

We provide scheduled grounds maintenance in your service area. I would like to review the task schedule for your community and quote the maintained areas, with irrigation repairs shown separately.

Who handles vendor approval, and when do you review the grounds agreement? If you need backup coverage first, we can discuss a defined paid work order.

This is an advertisement for our grounds service. [Business name and valid postal address.] Reply to stop all marketing emails from us.

Replace the generic location with the community and territory you researched. Include your business identity and contact details. Do not claim to have inspected the grounds from a drive-by or identified a roof defect from a photograph.

The FTC’s commercial email guide covers business-to-business messages. It calls for accurate sender information and subject lines, advertising identification, a postal address and an opt-out method. Keep that method working for at least 30 days after sending and honor requests within 10 business days. Make those checks part of the office’s sending process.

When the manager has a provider, ask about backup work or the next review date. Respect the answer. For a walkway-cleaning quote, measure the requested area and settle access arrangements before sending the price. The property manager outreach guide has more ways to reach the person responsible without sending the same pitch to every office.

Write apartment maintenance scopes buyers can compare

Give the apartment manager a priced task schedule with measured quantities, then list how extras will be authorized and billed under the agreement.

Bring a scope sheet. Mark the included areas and access point, then identify work that needs another specialist. Before leaving the walkthrough, ask who will notify residents about the work and who can approve a change if the crew discovers that a parked vehicle or locked gate prevents it from reaching an area in the agreement.

Do not price a phrase such as all exterior maintenance. Name the buildings and surfaces. For grounds, distinguish routine visits from plant replacement or irrigation repair. For a pool, assign operating checks and reporting responsibilities. For paving, identify the section and parking arrangements for each phase.

Use this agreement worksheet before sending the price:

Agreement field	What to write down
Contracting parties	Your business and the buyer’s designated contracting entity
Site schedule	Community address plus building or area identifiers
Included work	Tasks, quantities and frequency by season
Access	Work hours, gates, parking and resident notices
Acceptance	Who checks the work and what record closes the visit
Extras	Approval contact, written authorization and pricing method
Service interruption	Weather rescheduling and the agreed reporting process
Payment	Invoice destination, required attachments and agreed terms
Term and renewal	Start, end, notice dates and any permitted price review

The San Diego Housing Commission’s published landscape agreement shows the level of detail a housing portfolio can require. Its scope calls for written approval of as-needed work, maintenance schedules and reports; delayed reporting can delay monthly payment. Use that as a structure reference for your proposal discussion.

Quote the reporting time. Someone has to label the photos and close the work order after the truck leaves, so include that labor in cost to serve when the manager requests a report by building rather than one set of unlabelled pictures for the community. Ask for a sample report.

Before sending, compare the manager’s requested scope against every exclusion. If the contract price depends on two scheduled visits, a third visit needs a stated approval and pricing path. Write that while both parties can still change the proposal.

Earn the invitation to the owner’s next community

Use the first property’s accepted work and service record to request an introduction to one nearby community with a matching need and an identified buying contact.

Give the manager an invoice that matches the authorization and a report identifying the areas serviced. Separate recommended extras from work already paid for. A regional manager should be able to forward that record without explaining what your crew did.

Then ask the regional contact about one next site. A narrow request is easier to evaluate than a claim that you can handle everything in the region. Specify the territory your crew already covers and the service category you want to discuss.

Keep one row per community, linked to the owning entity. Record the current management contact beside the service under discussion. Add its review date. Assign a follow-up owner in your office when an introduction arrives.

Share of wallet means the portion of an account’s relevant service spending your company earns. Grow it by adding work you can deliver profitably. A landscaping contractor can pursue additional grounds sites without becoming the owner’s roofer or pool operator.

Keep billing instructions attached to each community. Even under one umbrella agreement, request a site schedule that identifies the authorized work and who accepts it. Price a distant site on its own travel burden before extending the first property’s rate.

For an EV installer, the portfolio conversation starts with the owner’s parking and electrical-assessment plan. The apartment and commercial EV charging prospecting guide covers that service. Grounds or roof work can earn an introduction, but the new trade still needs its own scope and qualifications.

Ask for the introduction after a documented milestone, such as acceptance of the first scheduled service cycle. Send the regional manager a short record that can be forwarded with the request.

When a custom portfolio file earns its keep

Use Asset Search for an owner-specific or territory-wide investigation with custom review rules, while Ground Control handles standard multifamily property and visible-feature filters.

Asset Search by PorchRocket handles custom files across a county, several markets or the contiguous United States. Define the buyer’s question with the service team: which communities fit this service offer, what visible evidence decides the match and which field check resolves uncertainty?

Asset Search cross-references aerial and satellite views with property records, owner data and public datasets. Search rules are set with the buyer’s experts, and people review every candidate. The return includes dated evidence and each disposition: fits, rejects with a reason, or unresolved with the field check that settles it.

For a contractor opening another service territory, I would start with a small paid pilot credited toward the full order. Per accepted result fits a campaign where the team can define acceptance before the search. A subscription fits ongoing territory monitoring and refresh editions. Request the scope and quote against the decision you need to make.

Specify the file fields upfront. If one community contains several buildings and the regional manager wants a report by property, request identifiers that let the sales team group those buildings together while keeping the dated evidence attached to the individual records that support the service decision. Agree on the delivery format before the pilot ships.

The asset inventory hub explains the review process. For related portfolio work, see landscape aerial takeoffs and multifamily property sourcing. The service contractor’s decision is which account to pursue and what to verify during the visit.

What is one apartment community worth over five years?

At an assumed $64,740 annual agreement value, 34% gross margin and 85% annual renewal rate, one community produces about $81,633 in expected five-year gross profit.

Use a grounds agreement billed at $5,395 for each of 12 months: $5,395 x 12 = $64,740. Hold pricing and margin unchanged, with renewal decided at each anniversary and no midyear cancellation. Direct costs include field labor, materials, equipment, job travel and service reporting. Start with one signed account in year one and assume full invoice collection. Future projects and portfolio introductions contribute nothing to this calculation.

Customer lifetime value, or LTV, measures expected gross profit from the account over the chosen period. Annual gross profit is $64,740 x 34% = $22,011.60. Each later year receives the probability that the agreement has survived all renewals up to that year.

Service year	Probability of retaining the original account	Expected annual gross profit
1	100%	$22,011.60
2	85%	$18,709.86
3	72.25%	$15,903.38
4	61.4125%	$13,517.87
5	52.200625%	$11,490.19
Five-year total	3.70863125 expected service years	$81,632.90

The formula is $22,011.60 x (1 + 0.85 + 0.85 squared + 0.85 cubed + 0.85 to the fourth power). Round each year’s expected gross profit to cents before adding the rows; that gives the $81,632.90 total used below. This is gross profit before general office overhead and acquisition spending, with no discount rate applied.

For project trades, calculate each approved project separately. Multiply the quoted project value by its estimated gross margin, then account for acquisition cost. Do not assign a future roof replacement to every maintenance customer or count it again when comparing the maintenance agreement’s value.

Use the customer lifetime value calculator to replace the assumptions with your own account economics. I would first check job-level margin and renewal history. An account with a large annual invoice can still lose money if travel and return visits were left out of the estimate.

Compare broad prospecting with a targeted apartment list

At two signed communities, the targeted campaign’s $7,000 acquisition budget buys about $163,266 in expected five-year gross profit, using the agreement model above.

Extend the model to 200 building records consolidated into 100 distinct community accounts. Use $15 per building, the midpoint of Ground Control’s $10 to $20 range: 200 x $15 = $3,000. Assume the records cover every community you work, with no duplicates beyond the buildings grouped into those accounts. Handle owner and manager research in-house, with no purchased contact add-ons or enrollment fees in this budget. Allow 80 sales hours at a loaded $45 hourly cost, plus $400 for campaign travel and materials.

That totals $3,000 + $3,600 + $400 = $7,000. Count every sales hour, including research and outreach as well as the time spent on walkthroughs or proposals that never produce a signed agreement; add any displayed contact-research quote or required enrollment fee before comparing the campaign with another way of finding work.

At that loaded rate, a 90-minute walkthrough at a community outside your service criteria consumes $67.50 of sales labor before travel expense.

Here are the funnel assumptions for the same 80 sales hours. A conversation means contact with someone responsible for the service. Both campaigns use the agreement economics above. The broad campaign builds its own list within its labor budget.

Campaign stage	Broad community prospecting	Property-fit campaign
Distinct communities worked	100	100
Buying conversations	10	20
Authorized walkthroughs	6	12
Proposals requested	5	10
Agreements signed	1	2
Overall account conversion	1%	2%
List spending	$0	$3,000
Labor, travel and materials	$4,000	$4,000
Customer acquisition cost	$4,000	$3,500

The targeted funnel assumes 20 conversations per 100 accounts, 12 walkthroughs per 20 conversations and 10 proposals per 12 walkthroughs. Those stage rates are 20%, three in five and five in six. Two signatures from 10 proposals means a 20% proposal close rate. Broad prospecting assumes a 10% conversation rate and the same later-stage rates. Targeting doubles the buying conversations within the hours budget.

Customer acquisition cost, or CAC, is all campaign spending divided by accounts won. The targeted list costs more upfront. Its second signed account lowers acquisition cost by $500 per community and adds another $81,633 of expected five-year gross profit with the same sales hours.

Lead-list ROI equals expected account gross profit minus acquisition spending, divided by acquisition spending. At two wins, ($163,265.80 - $7,000) / $7,000 is approximately 22.32, or 2,232%. Expected gross profit is about 23.32 times acquisition cost.

Targeted campaign outcome	Low: 1 agreement	Base: 2 agreements	High: 3 agreements
Acquisition spending	$7,000	$7,000	$7,000
CAC per signed community	$7,000.00	$3,500.00	$2,333.33
Expected five-year gross profit	$81,632.90	$163,265.80	$244,898.70
Five-year acquisition ROI	1,066%	2,232%	3,399%
CAC payback from gross profit	3.82 months	1.91 months	1.27 months

CAC is rounded to cents; ROI to whole percentages. Payback assumes gross profit is earned evenly through the year: $22,011.60 / 12 = $1,834.30 monthly per agreement. The displayed months exclude collection timing and are rounded to two decimals. The base LTV:CAC ratio is $81,632.90 / $3,500, or about 23.32:1. Test your own numbers in the lead-list ROI calculator.

My decision rule: fund the next campaign after checking delivered margin and proposal-to-agreement conversion. If buying conversations stall before a walkthrough, revise the offer. If measured areas cannot support your minimum price after travel and reporting, tighten the property filters before ordering again.

Route density changes the contract you can afford

Shorter travel between apartment communities reduces paid non-service time, so compare route contribution before offering the same rate to every property in a portfolio.

For a route-cost illustration, assume a two-person crew whose loaded labor costs $34 per person-hour. For 52 annual visits, reducing the travel allocated to each visit from 32 minutes to 12 minutes saves 20 minutes x 2 people x $34 x 52 / 60 = $1,178.67 in annual labor cost.

That saving excludes fuel and vehicle expense. It also does not assume the crew sells another stop. Count added capacity separately when you have work that fills it.

Map the service day before discussing a portfolio discount. Group communities by service window and check travel between them. Confirm gate access at the planned arrival time; waiting for a manager consumes the same paid crew minutes as driving.

Use the route density calculator to compare those service days. For a broader grounds campaign, the commercial landscaping contract guide connects account selection to recurring route work.

I would offer a discount only against an identified saving, such as adjacent service windows and shared mobilization. Keep distant communities on a separate schedule and price. The regional manager can compare that cost before adding the site.

How to get apartment complex contracts, step by step

Run a 30-day campaign around one trade and one service territory, with eight steps that move each community toward an authorized paid scope.

1. Set the service and capacity on days 1 and 2. Write the work your crew can add this month, the available service windows and your minimum job margin. Choose a territory that fits those hours. Keep major projects separate from the recurring offer.
2. Pull the matching buildings on days 2 and 3. Use Ground Control to select multifamily properties by size and the relevant visible feature, such as pools, lawns or paved parking. Commercial records cost $10 to $20 per building and arrive within 48 hours after payment. Start with at least 10 buildings and review the quoted total.
3. Build community accounts on days 4 and 5. Group related buildings, research the owner and confirm who manages the property. Record why it fits your trade. Keep the current contact and next action beside each community to prevent duplicate outreach.
4. Obtain vendor requirements on days 6 through 9. Ask the buying contact for the current packet and approval path. Have your agent review the insurance wording. Record any enrollment expense and verify who can sign the first work order.
5. Make the first offer on days 8 through 14. Send a property-specific service message and follow the manager’s preferred contact process. Ask for a walkthrough or the next agreement review date. Move a declined account out of active follow-up when requested.
6. Measure and price on days 12 through 20. Walk the authorized areas with the responsible site contact. Build a task schedule and account for travel, reporting and access. Show how additional work gets approved before it reaches the crew.
7. Schedule the approved work on days 18 through 26. Confirm written authorization and purchasing details. Give the manager the agreed service record and invoice attachments. Put any recommended extra work into a separate approval request.
8. Review the account on days 27 through 30. Check delivered margin and acquisition spending against the campaign budget. Ask for one nearby portfolio introduction after the work is accepted. Record the renewal decision date and the next service commitment.

Keep the campaign sheet short enough that the office updates it after each conversation. Track the buying contact and approval status. Put the dated next action beside estimated annual gross profit.

Review the losses at day 30. No budget means finding the next funding decision. No signing authority means reaching the approver. Record a dated next action for each account instead of treating every unanswered proposal as the same problem.

Keep the agreement through the next review

Prepare for the buyer’s renewal decision by comparing the agreed scope with delivered work and bringing any required price changes to the review.

Set review reminders from the contract’s notice dates. I would plan an account review about 90 days before expiration unless the buyer’s schedule requires an earlier discussion. Confirm the renewal approver, then assemble the service records needed for that review.

Compare sold hours with delivered hours, including return visits and service reporting. Price added buildings or maintained areas from their quantities. Agree on the revised task schedule before the next term starts.

Discuss one documented improvement. A grounds contractor might propose a different visit sequence after measuring crew time. A pressure-washing contractor can revise the cleaning schedule around the manager’s observed demand. Tie the proposal to records from that community.

Keep credentials current through the service term. When the manager or owner changes, confirm the new approval and billing process before assuming the prior instructions carry forward. Retain the property’s service history under its community identifier.

Public work can run beside private apartment accounts. Bid Control by PorchRocket finds city, county and school opportunities and keeps bid papers, due dates and addenda together. Use that separate buying process for the public side of your trade while the office maintains the apartment renewal calendar.

Build your apartment account list in Ground Control

Ground Control by PorchRocket is the fastest way to start an apartment prospect list by selecting multifamily buildings in your territory with the features your trade serves. Filter for building size, roof age band or material, visible pools, lawns, planting beds or paved parking. Ground Control costs $10 to $20 per commercial building, with orders starting at 10 buildings and delivery within 48 hours after payment. Every record explains why it matched. Wrong matches receive credit back within 30 days. Owner information and decision-maker research are separately priced add-ons. These are target properties for your team to approach; their owners have not requested quotes.

Build the order around the first scope you intend to sell. The file gives the office a defined starting point for the next campaign:

• Buildings selected for your trade and service area, with the match reason beside each record.
• CSV and Excel delivery for the team’s account workflow.
• Owner information when ordered as an add-on.
• Decision-maker names, roles and contact details where found when that research is ordered; contacts we do not find are not charged.
• Roof report and storm-history add-ons for a roof-focused campaign.
• A custom-request path for a larger territory or file requirement beyond the standard order.

Choose the multifamily criteria in Ground Control, then group the returned buildings into community accounts and confirm the buying manager. Start with the properties your crew can serve repeatedly at a margin you would accept again next year.