Get paid everything the claim owes you.
The first check almost never covers the whole job. PorchRocket documents the work as it happens: photos, measurements, line items. What the first estimate missed becomes a clean supplement. Same job, fuller check.
Runs alongside your crew. They swing hammers, it builds the paperwork.
Insurance pays for what gets documented, not for what got done. Thin paperwork leaves thousands behind on every claim.PorchRocket builds the claim file while your crew works, catches what the first estimate missed, and turns it into a supplement the carrier can approve fast.
The same line items go unpaid, claim after claim.
Adjusters are fast, roofs are complicated, and the first estimate shows it. These are the usual suspects, and every one of them is money your policy holder's coverage already owes.
| The line item | Why the first check misses it | How it gets caught |
|---|---|---|
| Drip edge | Hard to see from the ground, easy to leave off the sketch. | The eave photos go in the file before tear-off, so it's proven, not argued. |
| Ice and water shield | A code requirement that never made it into the estimate. | The local code reference and valley photos back the line item. |
| Starter and ridge cap | Bundled into "shingles" and paid short. | Measured and listed on its own line, the way it gets installed. |
| Steep and high charges | The pitch on paper is not the pitch on the roof. | Measurements from the roof itself, attached to the claim. |
| Overhead and profit | Left off when the trades involved were never counted. | The file shows every trade on the job, so the claim shows it too. |
| Code upgrades | The old roof met old code. The new one can't. | Each upgrade documented with the code that requires it. |
The claim file builds itself while the crew works.
No more Sunday nights sorting camera rolls at the kitchen table. The photos your crew already takes land in the right place, tied to the right line item, the moment they're taken.
- Every photo tied to a line item: before, during, and after.
- Measurements from the roof attached to the claim, not scribbled on a napkin.
- A running checklist of what still needs a shot before the crew climbs down.
- Missed items flagged while the roof is still open, when proof is cheap.
- You always know what to document next. No guessing, no gaps found after the fact.
- The supplement drafted from the file and timed to where the claim sits with the carrier.
- Every claim stored in CRM Intelligence, so the whole job history stays in one place.
Four steps. The crew barely notices. The check does.
- Open the claim file
The job, the policy scope, and the first estimate land in one place before the crew shows up.
- Document everything
The crew takes photos like always. The file sorts them, ties them to line items, and asks for the shots it still needs.
- Catch what's missing
The file gets compared to what's actually on the roof. Missed items get flagged while proof is still easy to get.
- Send a clean supplement
Documented, organized, and timed to where the claim sits with the carrier. You review it once, send it, and get back to running crews.
You can argue with an adjuster. You can't argue with a photo.
The difference between a claim that pays short and a claim that pays in full is almost never the roof. It's the file.
A line item with a photo and a measurement behind it doesn't get debated. It gets paid.
The checklist runs the job, not whoever happened to be on the roof that day. Every claim gets the same full file.
Adjusters approve organized files first. Fuller checks, fewer phone calls, quicker money.
Questions roofers ask about Claims & Supplements
Is supplementing shady?
No. A supplement is how the claims process is designed to work. The policy owes for the full scope of the job. When the first estimate misses drip edge or a code upgrade, the supplement documents it and asks for what the policy already covers. Nothing gets invented. Everything gets proven.
Does my crew need to learn new software?
No. The crew does what they already do: take photos on the phones in their pockets. PorchRocket organizes them into the claim file, ties each one to a line item, and flags what still needs a shot before the crew leaves the roof.
Who deals with the adjuster?
You do, and that's the point. You walk into that conversation with a claim file instead of a memory: every line item documented, every photo in place. Clean paperwork is hard to argue with and easy to approve.
Does this work for retail jobs too?
This piece is built for insurance work. For retail jobs, the rest of PorchRocket carries the load: Smart Direct Mail finds the homes, CRM Intelligence finds the money in your book, and the Always-On Front Desk books the inspections.
How much more will a claim pay?
It depends on the claim, and anyone quoting you an average without seeing your claims is guessing. Here's the honest version: bring one closed claim to the demo and we'll walk it together. You'll see exactly what a full claim file would have caught.
Bring one closed claim. See what it missed.
We'll walk one of your real claims line by line and show you what a full claim file would have caught. You'll know what this is worth before you spend a dollar.